Like most vendor event keynotes this year, Michael Dell used his Dell Technologies World 2026 keynote to argue that artificial intelligence has moved beyond experimentation and into the physical, operational core of the enterprise. His central line, “Abundant intelligence is here,” framed the transformation not as another infrastructure refresh cycle but as the start of ...

The world of professional sports has seen many tech vendors cut sponsorship agreements with leagues and teams. The Women’s National Basketball Association and Amazon Web Services Inc. recently announced a partnership that appears to be more than a traditional sponsorship. AWS will provide a data platform that can turn casual viewers into committed fans by ...

Veeam Software Group GmbH used VeeamON 2026 in New York City this week to punctuate its shift from “the backup company” to a data and artificial intelligence trust platform for the agentic era. With a new architectural layer and an aggressive product roadmap, Chief Executive Anand Eswaran (pictured) and President of Products and Technology Rehan Jalil are betting ...

RingCentral Inc.‘s latest quarter shows a company that has quietly turned artificial intelligence from a future story into its primary engine for product differentiation, operational leverage and, increasingly, growth. What started as a unified-communications-as-a-service provider is evolving into an AI-first customer engagement platform, with RingCentral AIR and related products at the front door of every conversation. Steady top ...

At this year’s IBM Think, Chief Executive Arvind Krishna’s keynote focused on artificial intelligence’s impact on the modern enterprise. Instead of the usual tour through features and roadmaps, his talk challenged information technology leaders. The real divide in the next decade won’t be between those who do and don’t use AI, but between those who rebuild their ...

Nvidia Corp.‘s latest networking innovations meet the needs of a new kind of network that supports the unique demands of artificial intelligence factories. Ethernet is no longer a generic plumbing choice but an enabler of high-performance AI. With today’s unveiling of Multipath Reliable Connection, or MRC, on Spectrum-X Ethernet, Nvidia is pushing Ethernet even deeper into ...

Extreme Networks Inc. used its Extreme Connect 2026 user conference this week to make a strong case that artificial intelligence-driven networking has finally arrived. Building on Platform ONE, the company rolled out a full-stack vision spanning new Wi-Fi 7 access points, enhanced fabric-ready switching and a second-generation artificial intelligence layer called Agent ONE, designed to act ...

Customer experience used to be something tuned at the edges. Better call center scripts, nicer portals, lower prices or a new survey could make incremental improvements in consumers’ perceptions of a brand. Today, it starts much earlier because every interaction across the channels customers use every day matters. Text, voice and messaging are no longer ...

Major League Baseball opened the 2026 season with a technological first: the Automated Ball-Strike or ABS Challenge System, powered by T-Mobile’s private 5G network, is now deployed across all 29 U.S. ballparks. While headlines focus on umpire challenges and strike zones, the real story for information technology professionals lies beneath the surface — in the ...

It has been just under a decade since Amazon Web Services Inc. launched Amazon Connect, taking its own internal contact center-as-a-service solution and commercialized it. At the time, there were many doubts about whether it could succeed in a mature market with several established vendors. The company loaded Connect up with artificial intelligence features long before AI ...